Contact Us

Contact Lavie Vibe

For order assistance, shipping questions, damaged items, or general enquiries, email lavievibeofficial@gmail.com or use the contact form below. Please include your order number when contacting us about an existing order.

Frequently Asked Questions

How much does shipping cost?

Standard shipping is free on all orders.

How long does order processing take?

Orders are normally processed within an average of 3 days after payment is confirmed.

How long does delivery take?

Estimated shipping time is approximately 15–30 days after dispatch. Carrier, customs, weather, and holiday delays may affect delivery.

Will I receive tracking information?

When tracking is available, it will be emailed to the address used at checkout. Tracking updates can take several days to appear after dispatch.

Can I change or cancel my order?

Contact lavievibeofficial@gmail.com as soon as possible. Changes or cancellations cannot be guaranteed once an order has entered processing or has been dispatched.

Do you accept returns?

Except where required by applicable consumer law, Lavie Vibe does not accept change-of-mind returns or exchanges. Damaged, defective, or incorrect items will be reviewed and resolved according to our Return and Refund Policy.

What should I do if my item arrives damaged or incorrect?

Contact us promptly with your order number and clear photos or video of the issue. Do not send an item back before receiving return instructions.

How can I contact customer support?

Email lavievibeofficial@gmail.com. We will respond as soon as possible.